As with nearly all travel-related, humanitarian programs, once applications have been received, ISL immediately begins spending funds on field planning, supplies and administrative expenses. For this reason, after a certain point ISL cannot provide full refunds when volunteers cancel. Please familiarize yourself with our Refund Policy timelines.

Refund of Trip Costs in the event of volunteer cancellation:
  • Cancellations for any reason over 45 days prior to departure date receive a full refund of Trip Costs.
  • Cancellations for any reason 15 to 45 days prior to departure date receive up to 80% refund of Trip Costs.
  • Cancellations for any reason less than 15 days prior to departure date receive no refund.

Application Fee: The $85 app fee is non-refundable.

ISL recommends volunteers purchase trip cancellation insurance if they have concerns. This insurance is widely available, and recommendations can be found on our travel insurance page.

ISL Cancellation:

In the event that ISL must cancel a team, participants have the option of receiving a full refund or transferring to another team. Any and all payments received will be applied towards that team.

Sorry, you have to log in to be able to cancel a team.