Once applications have been received, ISL immediately begins spending funds on administrative expenses, field planning, and supplies. For this reason, after a certain point ISL cannot provide full refunds when volunteers cancel. Please familiarize yourself with our Refund Policy timelines.
Refund of Trip Costs in the event of volunteer cancellation:
- Application Fee: The $85 app fee is non-refundable.
- Cancellations for any reason more than 45 days prior to departure date receive a full refund of Trip Costs.
- Cancellations for any reason between 15 to 45 days prior to departure date receive up to 80% refund of Trip Costs.
- Cancellations for any reason less than 15 days prior to departure date receive no refund.
ISL recommends volunteers purchase trip cancellation insurance if they have concerns. This insurance is widely available, and recommendations can be found on our travel insurance page.
Refund of Trip Costs in the event of ISL Cancellation:
In the event that ISL must cancel a team, participants have the option of receiving a full refund or transferring to another team. Any and all payments received will be applied towards that team.